NHS Clinical Platform | Confidential
An AI-enabled ICU platform associated with 149 clinical hours reclaimed per day.
This confidential engagement focused on an AI-enabled ICU platform. The work addressed how doctors and nurses interpret organ-level clinical data, how the interface distinguishes AI-generated information from manual amendments, and how a family-facing view could support understanding of a patient's condition.
Challenges
The platform needed to represent the condition of each organ clearly while supporting high-pressure clinical decisions. The experience also required an explicit boundary between AI interpretation, clinical data and clinician-authored amendments.
Design Responsibility
I worked through the clinical data model and ICU workflows in detail, defining how organ-level information should be structured, compared and communicated for clinicians, with a separate route for family comprehension.
FreedomPay
Quality assurance and accessibility review for FreedomPay's global website relaunch.
FreedomPay is a global payments technology platform requiring a consistent, accessible and enterprise-grade digital experience across international markets.
Challenges
The relaunch needed to maintain design consistency and accessibility across key pages, devices, layouts and components before going live.
Design Responsibility
I partnered with PrismCreate to support the relaunch through pre-launch QA, accessibility review against WCAG AA standards, design consistency checks and UI, spacing and usability recommendations.
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